When a porter is assigned a delivery or pickup, they claim the job to confirm they'll handle it, then complete it when done.
Claiming a Job
- Open the Pocket Rental app on your phone
- View the Jobs tab
- Find the assigned job
- Tap Claim
Claiming tells the admin you've accepted the assignment and will handle the delivery/pickup.
Completing a Job
- Navigate to the delivery/pickup location
- Complete the vehicle handoff with the renter
- In the Pocket Rental app, open the job
- Take photos of the vehicle condition
- Add any notes (e.g., "Renter requested specific parking spot")
- Tap Complete
Job Detail Screen
The job detail in the Pocket Rental app shows:
- Delivery address with navigation link (opens Maps)
- Pickup/dropoff time
- Vehicle details — year, make, model, color, license plate
- Renter contact info — name and phone for coordination
- Earning amount — What you'll be paid for this job
Frequently Asked Questions
What if I can't make a claimed job?
Contact your admin as soon as possible. They can reassign the job to another porter.
Can I complete a job without photos?
Photos are strongly recommended for documentation purposes, but the system may allow completion without them depending on your organization's configuration.