Home RentalOS: Porter System Claiming & Completing Porter Jobs

Claiming & Completing Porter Jobs

Last updated on Jul 08, 2026

When a porter is assigned a delivery or pickup, they claim the job to confirm they'll handle it, then complete it when done.

Claiming a Job

  1. Open the Pocket Rental app on your phone
  2. View the Jobs tab
  3. Find the assigned job
  4. Tap Claim

Claiming tells the admin you've accepted the assignment and will handle the delivery/pickup.

Completing a Job

  1. Navigate to the delivery/pickup location
  2. Complete the vehicle handoff with the renter
  3. In the Pocket Rental app, open the job
  4. Take photos of the vehicle condition
  5. Add any notes (e.g., "Renter requested specific parking spot")
  6. Tap Complete

Job Detail Screen

The job detail in the Pocket Rental app shows:

  • Delivery address with navigation link (opens Maps)
  • Pickup/dropoff time
  • Vehicle details — year, make, model, color, license plate
  • Renter contact info — name and phone for coordination
  • Earning amount — What you'll be paid for this job

Frequently Asked Questions

What if I can't make a claimed job?
Contact your admin as soon as possible. They can reassign the job to another porter.

Can I complete a job without photos?
Photos are strongly recommended for documentation purposes, but the system may allow completion without them depending on your organization's configuration.