When a rental needs vehicle delivery or pickup, assign a porter from the rental detail page.
How to Assign
- Open the rental detail view
- Go to the Porter tab
- Click Assign Porter
- Select a porter from the dropdown (shows all porters from your roster)
- Confirm the assignment
What Happens
- The porter receives a push notification in the Pocket Rental app
- The job appears in the porter's job list with delivery details (address, time, vehicle)
- The default porter rate is applied to this job (can be overridden)
- The job shows on the Check-In/Check-Out Grid
Porter Rate Override
Each assignment uses the default porter rate from Settings. If you need to pay more (e.g., long-distance delivery), you can override the rate on this specific assignment.
Frequently Asked Questions
Can I assign the same porter to both delivery and pickup?
Yes. Assign them for the delivery at rental start and for the pickup at rental end. These are tracked as separate jobs.
What if no porters are available?
You'll need to handle the delivery yourself or wait for a porter to become available. The system shows all porters regardless of their current job load.