Manual payments record transactions that happen outside of Stripe — cash, Zelle, Venmo, wire transfer, or any other method.

How to Add a Manual Payment

1. Open the rental detail view
2. Go to the Payments tab
3. Click Add Manual Payment
4. Enter the amount
5. Select the payment method (Cash, Zelle, Venmo, Wire, Check, Other)
6. Add an optional note describing the payment
7. Click Save

What Manual Payments Do

• Reduce the rental balance by the recorded amount
• Appear in the payment history alongside Stripe payments
• Are included in revenue reports and accounting exports

Removing a Manual Payment

If a manual payment was recorded in error:

1. Find the payment in the Payments tab
2. Click Remove on the payment entry
3. Confirm the removal

The rental balance adjusts automatically. Only manual payments can be removed — Stripe payments must be refunded instead.

Frequently Asked Questions

Does a manual payment actually move money?
No. Manual payments are for record-keeping only. They record that payment was received through an external channel. The actual money transfer happens outside PocketOS.

Can I edit a manual payment amount?
Remove the incorrect payment and add a new one with the correct amount.