Every rental has pickup and dropoff addresses that tell the renter (and your porters) where the vehicle exchange happens.
How to Edit Addresses
- Open the rental detail view
- On the Details tab, find the address fields
- Click the Edit button next to the address
- Type a new address — Google Places autocomplete helps you find the exact location
- Select the correct address from the dropdown
- The address saves automatically on selection
What Addresses Are Used For
- Porter assignments — When a porter is assigned, the pickup address is where they deliver the vehicle and the dropoff address is where they retrieve it
- Delivery fee calculation — For Pocket Drives, the distance between your default address and the delivery location determines the delivery fee
- Customer communications — Addresses appear in booking confirmations and agreements
- Rental agreements — The
##{{pickup_address}}and##{{dropoff_address}}variables auto-populate in agreement templates
Setting Different Pickup and Dropoff Locations
The pickup and dropoff addresses can be different — this is common for one-way rentals or airport pickups where the return is at a different location.
Frequently Asked Questions
Does changing the address recalculate the delivery fee?
For Pocket Drives bookings, delivery fees are typically locked at booking time. Changing the address after booking may require manually adjusting the delivery fee line item.
Can I use a custom address that's not in Google?
Start typing and you can usually find the location through Google Places. For very custom locations, type the most relevant nearby address.