Approving a booking moves it from Quote to Approved status, signaling to the renter that their reservation is confirmed.
How to Approve
- Open the rental detail view
- Click the Approve button in the header action bar
- The rental status changes to Approved
What Happens When You Approve
- The rental status changes from Quote to Approved
- The renter may receive a notification (depending on your notification settings)
- The vehicle remains blocked for the booking dates
- The rental is now ready for the next step: Check Out
When to Approve
Approve a booking when you've confirmed:
- The vehicle is available and in good condition
- The pricing and line items are correct
- Any required verifications (identity, insurance) are complete or in progress
- Payment has been collected or a card is on file
Instant Booking vs. Manual Approval
If a vehicle has Instant Booking enabled and all verification requirements are met, bookings are auto-approved without your intervention. Manual approval is needed for standard bookings or when instant booking requirements aren't met.
Frequently Asked Questions
Can I un-approve a booking?
There's no direct "un-approve" action. If you need to revert, you can void the rental and create a new one, or continue with the booking and make any needed changes.
Should I collect payment before approving?
It's recommended to have a card on file before approving, but it's not required. Some operators approve first and collect payment at check-out.