Home RentalOS Settings Sending Porter Payouts

Sending Porter Payouts

Last updated on Jul 08, 2026

After your porters complete vehicle deliveries and pickups, you need to compensate them. PocketOS provides a payout system built into the Porter settings.

How to Send a Payout

  1. Go to Settings → Rentals → Porters
  2. Click the green Send Porter Payout button in the top-right corner
  3. In the payout modal, review the porter's completed jobs and earnings
  4. Confirm the payout amount
  5. Click Send

How Payout Amounts Are Calculated

Each time a porter is assigned to a rental delivery or pickup, the Default Porter Rate (set on the General tab) is applied. For example, if your default rate is $50, and a porter completed 10 jobs, their earnings would be $500 before expenses.

The payout modal summarizes:

  • Total jobs completed in the payout period
  • Total earnings based on the per-job rate
  • Expenses submitted by the porter (fuel, tolls, parking)

Mercury Banking Integration

If you've connected Mercury Banking in Settings → Connections → Mercury, payouts can be sent directly to the porter's bank account as an ACH transfer. Without Mercury, you'll need to send payments outside of PocketOS (Zelle, Venmo, check) and record them here for tracking.

Tracking Payout History

All porter payouts are recorded in the system. Both you and your porters can view payout history:

  • Admin view: Payout records are visible in Settings → Porters and in Reports → Owner Payouts
  • Porter view: Porters see their earnings and payout history in the Porter Dashboard (Reports → My Porter → Expenses tab)

Best Practices

  • Send payouts on a regular schedule (weekly or bi-weekly) so porters know when to expect payment
  • Review porter expenses before each payout — they may have logged fuel, tolls, or parking costs that should be reimbursed
  • Use the Porter Dashboard to verify job completion before processing payouts

Frequently Asked Questions

Can I override the porter rate on individual jobs?
The default rate applies to all new assignments, but you can adjust compensation on a per-rental basis when assigning the porter.

What if a porter disputes a payout amount?
Review the job history on the Porter Dashboard. Each job has timestamps for claimed, checked-in, and completed, so you can verify the work was done.