The Report and Commissions tabs in the mobile app give inside sales reps a real-time view of their performance, earnings, and payment status. Use these tabs to track how much you've earned, what's been paid, and how your leads are converting.
The Report Tab
The Report tab is your performance dashboard. It provides a high-level summary of your commission earnings and lead activity.
Period Filters
At the top of the Report tab, select a time period to adjust the data shown:
- 7D — last 7 days
- 30D — last 30 days
- 90D — last 90 days
- 1Y — last year
The selected period applies to both the earnings summary and the lead statistics.
Earnings Summary
The top section shows key financial metrics:
- Total Earned — the total commission amount for the selected period
- Paid — how much has been paid out to you
- Unpaid — how much is still outstanding
When comparative data is available, you may see a percentage change compared to the previous period.
Lead Statistics
Below the earnings, you'll see a snapshot of your lead activity:
- Total Leads — how many leads are assigned to you
- Open Leads — leads that are still active and not yet converted
- Converted Leads — leads that resulted in a confirmed booking
If you work across multiple organizations, a By Organization breakdown may appear showing earnings per org.
The Commissions Tab
The Commissions tab shows a detailed list of every commission earned during the selected period.
What Each Commission Entry Shows
- Rental title — which rental the commission is for
- Vehicle and organization — the asset and org associated with the commission
- Amount — the commission value
- Status badge — Paid (green) or Unpaid (yellow)
- Date — when the commission was recorded
How Commissions Are Created
Commissions are recorded by the organization's administrators from the web app. When an admin adds a commission on a rental and assigns it to you, it appears in your Commissions tab. You cannot create or edit commissions yourself — this ensures all financial records are controlled by the organization.
How It Connects to the Admin Side
Everything you see in the mobile app's Report and Commissions tabs reflects data managed by the organization in the RentalOS web app:
- Commission Tracking Admin Report — administrators use Reports → Commissions to record, edit, and pay out commissions
- Recording Commissions — admins add commissions on individual rentals or from the admin commission report
- Commission Payments — when an admin records a commission payment to you, the corresponding entries in your mobile app change from "Unpaid" to "Paid"
Pull to Refresh
On any tab, pull down to refresh the data. This fetches the latest commissions, report numbers, and lead statistics from the server.
Frequently Asked Questions
Q: Why do I see $0 in my report?
A: Commissions must be recorded by the organization's admin. If no commissions have been added for your rentals yet, the report will show zero. Contact the garage team to confirm commission status.
Q: How do I know when I've been paid?
A: When a commission changes from "Unpaid" to "Paid" in the Commissions tab, the admin has recorded a payment. The actual payment method (check, bank transfer, etc.) depends on your arrangement with the organization.
Q: Can I see commissions from all my organizations at once?
A: The Report tab shows data for the currently selected organization. Switch organizations using the header dropdown to see data for a different org. The "By Organization" breakdown on the Report tab may show a summary across orgs when available.
Q: Why don't my lead numbers match my commission numbers?
A: Not all leads result in commissions. A lead must be converted to a completed rental, and the admin must record a commission on that rental for it to appear in your earnings.
Q: How often does the data update?
A: Data refreshes each time you open the tab or pull to refresh. Changes made by the admin in the web app are reflected in real time.