ClubOS can forward real-time notifications about club events to your Telegram group or Discord channel, keeping your team informed without checking the dashboard.
How to Access
- Go to Settings → ClubOS → General
- Scroll to the Notification Forwarding card
Note: This card only appears if you've connected at least one messaging service (Telegram or Discord) in Settings → Connections.
What Gets Forwarded
When enabled, ClubOS forwards notifications for:
- New memberships — When a member signs up for a plan
- Payment events — Successful payments, failed payments, and retries
- Membership status changes — Suspensions, cancellations, reactivations
- Room bookings — New reservations and cancellations
Configuring Telegram Forwarding
Prerequisites
- Connect Telegram in Settings → Connections → Telegram
- The connection must be Active (not Paused)
Steps
- Go to Settings → ClubOS → General
- Toggle the Telegram switch to ON
If Telegram shows a "Paused" badge, the global connection is paused — go to Settings → Connections → Telegram to re-enable it. The module toggle won't work while the connection is paused.
Configuring Discord Forwarding
Prerequisites
- Connect Discord in Settings → Connections → Discord
- The connection must be Active (not Paused)
Steps
- Go to Settings → ClubOS → General
- Toggle the Discord switch to ON
Module-Specific Forwarding
This toggle controls ClubOS notifications only. Each PocketOS module (RentalOS, AuctionOS, TurboRank SEO) has its own forwarding toggle on its respective settings page. You can forward some modules and not others.
Frequently Asked Questions
Can I forward to both Telegram and Discord at the same time?
Yes. Enable both toggles and notifications will be sent to both channels independently.
What if I only want payment failure notifications?
Currently, the toggle is all-or-nothing for ClubOS events. You cannot filter by event type. All club events are forwarded when the toggle is ON.
Where do I manage my Telegram/Discord connections?
Click Manage Connections at the bottom of the Notification Forwarding card, or navigate to Settings → Connections.