The General tab in ClubOS Settings controls three core configurations that affect how your club operates daily.

How to Access

1. Go to Settings → ClubOS → General

Credit Values

Credits are the currency members use to book rooms and rentals within your club. There are two credit types:

Rental Credit Value

The dollar amount that one rental credit is worth. Example: If set to $50.00, a member spending 3 rental credits is using $150 in value.

This value is used when:

• A member books a vehicle rental using credits instead of cash
• Calculating the monetary equivalent of a member's credit balance
• Displaying credit-to-dollar conversion on invoices

Club Credit Value

The dollar amount that one club credit is worth. Club credits are used for room bookings and other club amenities.

Example: If a room costs 2 club credits and each credit = $25, the room booking is worth $50.

How to Set

1. Enter the dollar amount in the Rental Credit Value field
2. Enter the dollar amount in the Club Credit Value field
3. Click outside the field — values auto-save on blur

Club Operating Hours

Set when your club is open. These hours affect the "Today" calendar view — the calendar will highlight your operating hours and dim time outside them.

How to Set

1. Select the Opening Time from the dropdown (e.g., 8 AM)
2. Select the Closing Time from the dropdown (e.g., 10 PM)
3. Changes save automatically

Note: Operating hours are for display and scheduling purposes. They don't block bookings outside these hours unless you configure room-level booking restrictions.

Credit Card Processing Fee

This is the credit card fee percentage applied to membership payments processed by credit card.

How It Works

• Enter the fee as a percentage (e.g., 2.9%)
• This fee is added to the member's invoice when they pay by credit card
• ACH payments are NOT affected by this fee — it applies only to credit card transactions

Example: If a member's monthly dues are $200 and the CC fee is 2.9%, their total credit card payment is $205.80.

Recommendations

Set this to your actual Stripe processing rate (typically 2.9% for cards). Some operators set it higher (3.0-3.5%) to cover all processing costs including Stripe's per-transaction fee. Passing this fee to members is legal in most US states.

Notification Forwarding

If you've connected Telegram or Discord, a Notification Forwarding card appears at the bottom of the General tab. Toggle each service ON to forward ClubOS events (new memberships, payments, cancellations) to your messaging channels.

Frequently Asked Questions

Can I have different credit values for different plans?
No. Credit values are organization-wide. All members use the same rental credit value and club credit value. However, different plans can grant different numbers of credits per billing cycle.

Do operating hours block after-hours bookings?
No. Operating hours affect the calendar display only. To restrict bookings to certain hours, configure booking settings on individual rooms.

Should I charge the CC processing fee to members?
This is a business decision. Many operators pass the fee through to keep their advertised pricing clean. Set to 0% if you want to absorb the processing cost.